How to Set Up Email in Microsoft Outlook

Configuring Email in Microsoft Outlook

This guide covers setting up your Web Design Hosting SA email account in Microsoft Outlook (Office 365 or Outlook 2019/2021).

Step 1: Open Account Settings

1. Open Outlook
2. Click File ? Account Settings ? Account Settings
3. Click New

Step 2: Manual Setup

1. Select Manual setup or additional server types
2. Click Next
3. Select POP or IMAP
4. Click Next

Step 3: Enter Your Server Settings

• Your Name: Your full name as you want recipients to see it
• Email Address: your.email@yourdomain.co.za
• Account Type: IMAP
• Incoming Mail Server: mail.yourdomain.co.za
• Outgoing Mail Server (SMTP): mail.yourdomain.co.za
• User Name: your.email@yourdomain.co.za (full email address)
• Password: Your email account password

Step 4: Advanced Settings (SSL)

1. Click More Settings
2. Click the Advanced tab
3. Set Incoming server (IMAP): 993 with SSL
4. Set Outgoing server (SMTP): 465 with SSL
5. Click OK

Step 5: Test and Finish

1. Click Test Account Settings to verify the connection
2. If both tests show a green tick, click Close and then Finish

Outlook Not Connecting?

Check that your email address and password are correct. You can reset your email password in cPanel under Email Accounts > Manage > Update Password. If problems persist, contact our support team.