How to Scan for Malware on Your Hosting Account

Scanning Your Website for Malware

All Web Design Hosting SA accounts include Imunify360, which continuously scans for malware and threats. Here is how to view scan results and handle any detected threats.

View Imunify360 Scan Results

1. Log in to cPanel
2. In the Security section, click Imunify360
3. Click the Files tab to see any detected threats

What to Do if Malware Is Detected

1. Review the list of infected files
2. For each file, you can choose to:
   • Clean - Imunify360 attempts to remove the malicious code
   • Quarantine - Moves the file to a safe location where it cannot run
   • Delete - Permanently removes the file
3. After cleaning, change all your passwords (cPanel, WordPress admin, FTP, email)
4. Update all WordPress plugins, themes and WordPress core
5. Check for any unfamiliar admin users in WordPress and remove them

Manual Scanning with a WordPress Plugin

Install Wordfence Security in WordPress for additional application-level scanning. Run a full scan from Wordfence > Scan.

Need Help With a Cleanup?

If your site is seriously infected, open a support ticket and our team will assist with the cleanup.